Privacy Policy

Effective Date: 1^st January 2025

Who We Are

Pear Tree Property Services
Website: https://peartreepropertyservices.com
Phone: (781)204-4348

Pear Tree Property Services provides residential and commercial landscaping, lawn maintenance, seasonal clean-ups, softscape design, and landscape construction services throughout the South Shore of Massachusetts, including Abington, Rockland, Hanover, Norwell, Pembroke, Whitman, Scituate, Cohasset, Duxbury, Weymouth, Hull, and Hingham.

We are committed to protecting your privacy and safeguarding your personal information.

Information We Collect

We collect information when you:

• Fill out a contact form
• Request a quote
• Schedule an estimate
• Opt in to receive marketing communications
• Use our client portal
• Interact with our advertisements
• Leave comments on our website

The types of information we may collect include:

• Name
• Email address
• Phone number
• Property address
• Service details or project information
• IP address
• Browser type and device information
• Website usage data
• SMS consent status
• Any other information you voluntarily provide

If you leave a comment on our site, we collect the data shown in the comment form along with your IP address and browser user agent string to help with spam detection.

How We Use Your Information

We use your information to:

• Respond to inquiries and provide estimates
• Schedule and manage services
• Process payments
• Provide access to our client portal
• Improve our website and service offerings
• Send service reminders and project updates
• Send marketing communications if you opt in
• Analyze advertising performance
• Comply with legal obligations

We do not sell your personal information.

Advertising, Analytics, and Landing Pages

We use digital advertising platforms to promote our services, including:

• Meta Ads, including Facebook and Instagram
• Google Ads
• Remarketing campaigns
• EDDM campaign tracking
• Conversion tracking tools

These platforms may use tracking technologies such as:

• Cookies
• Pixels
• Conversion tags
• Analytics tools

These tools allow us to:

• Measure ad performance
• Track form submissions
• Improve marketing effectiveness
• Deliver relevant advertisements

When you visit one of our landing pages from an advertisement, we may collect:

• Referral source
• Ad interaction data
• Page behavior
• Form submission details

This information helps us improve our campaigns and provide more relevant service offerings.

You can control ad personalization through your Google or Meta account settings.

SMS Communications and Marketing Compliance

If you provide your phone number and opt in to receive SMS communications, you agree to receive:

• Appointment reminders
• Service updates
• Promotional messages
• Seasonal service notifications

SMS consent is not a condition of purchase.

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying STOP to any message. After opting out, you will receive a confirmation message and no further SMS communications will be sent unless you opt in again.

For assistance, reply HELP or contact us at (781)204-4348.

We comply with the Telephone Consumer Protection Act and applicable Massachusetts regulations regarding electronic communications.

Cookies

Our website uses cookies to improve user experience and website functionality.

If you leave a comment, you may opt in to saving your name, email address, and website in cookies. These cookies last for one year.

If you visit our login page, a temporary cookie is set to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When logging in, cookies store login details and screen display preferences.

We may also use third-party services such as Google Analytics or similar tools to analyze website traffic. These services may collect anonymous usage data through cookies.

You may disable cookies in your browser settings at any time.

Embedded Content From Other Websites

Pages on this site may include embedded content such as videos or social media feeds.

Embedded content behaves as if you visited the external website directly. These third parties may collect data, use cookies, and track interactions.

We encourage reviewing their respective privacy policies.

Who We Share Your Data With

We may share your information with trusted third-party providers strictly for business operations, including:

• Website hosting providers
• Payment processors
• Email and SMS platforms
• Client portal software
• Analytics providers
• Advertising platforms
• Spam detection services

If you request a password reset, your IP address will be included in the reset email.

We do not sell or rent personal information.

Data Retention

We retain personal information for as long as necessary to:

• Provide services
• Maintain client records
• Comply with tax and legal obligations
• Resolve disputes

Comments and related metadata may be retained indefinitely.

Client portal account information may be retained while your account remains active.

Massachusetts Consumer Privacy Rights

If you are a Massachusetts resident, you have the right to:

• Request access to personal data we hold about you
• Request correction of inaccurate information
• Request deletion of personal data, subject to legal limitations
• Opt out of marketing communications

Under Massachusetts data security regulations, we implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access or misuse.

Massachusetts residents may submit privacy requests by contacting:

Phone: (781)204-4348
Website: https://peartreepropertyservices.com

We will respond within a reasonable timeframe as required by applicable law.

Security

We implement reasonable safeguards to protect your information. However, no online transmission is completely secure.

Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.